do you have something in your taskbar which controls your sound other than Windows sound controls?

for example, Realtek Audio Manager

no, and I'm on a Mac anyway, don't stab me

checked all of her sound settings as well as devices as she had a message earlier about a bluetooth headset being disconnected, funny since

I don't use a bluetooth headset

well when you grow up, we can get you a real computer

the lady doth protest too much