When Xfinity doesn't let you through to a live agent without resetting the internet. In other words, let me tell you of the pain of trying to help with a call (on the customer end, not on Xfinity) when the person making the call insists she's not yelling.
Note that the problem is that we were getting free Peacock because we have Xfinity internet. We had been going through my account. And then suddenly one day it stopped working. We put a call and they say they're working on it. And then nothing (but shouting conversations I avoid like the plague). So now we're trying again.
Slight issue? I get triggered by shouting. And I don't use that word in the colloquial meaning. I literally tense up and feel like running from the room. Even 'loud speaking' can trigger the reaction. In particular, loud speaking of someone who is (even rightfully) angry.
I've tried both. I'd like to take over the phone call, but she's invested now. And I've been specifically requested, so I can't leave like I could last time.
So, I woke up at 4:30 am. Yesterday morning. I had a brief nap of about an hour or two yesterday afternoon when I dozed off before dinner and then had about 10 minutes last night. God, I'll be ready for bed tonight.