this job is the worst fUCKING thing i have ever done

bruh

wtf

this is the third or fourth time i've been mistaken for being irish in the last week so??? thank you?? i guess?? that's a pretty accent???? and both my grandfathers did have the thickest irish accents known to man but hold off on the racism dickwad

what

not racism

xenophobia??

i was just so fucking stunned lmfao

I mean it's been terrible here but I didn't know we have regressed to anti-irish prejudice

wth

racism? nationalism? either way wtf

historical racism????

I want to make a joke about not even being able to use italians to demonstrate the absurdity of racism anymore but it's too real

LMAO YEAH

no like

what in the world

this job is actually destroying me and i cannot wait until my contract is up

fuck this

i am so sorry to anyone in america rn bc even a taste of this is horrendous

i've had people scream at me

i've had people GO OFF ON ME about immigration

someone attacked me a while back bc they assumed i was canadian and when i lied (like we're told to do) that i was american, he spent the next TEN MINUTES gushing about america being the promised dland and told me i'd made the right call moving

because canada will be "overrun by immigrants soon anyway" and made one of those nasty sing hortons jokes

or i siad i moved to america rather

i like never leave work without almost crying at least once

i shouldn't be surprised by all the people proving to be racist POS since the orange thing took office but here we are

i dont even understand like

it's like they were given permission to say the horrible quiet things aloud because the orange thing did, it's like kids following the example their parent set to be horrible as they want

sorry you have to deal with that, i've worked in a call center and it was soul crushing and I cried more than one day

i've never had a job tis bad

like the job sucks bc i cant even help anybody and its like FULL DISPLAY CORPORATE GREED ALL THE TIME people paying for servicces THEY KNOW THEY CANT GIVE

but oh my god

oh my god

the racist tirades people will go on

the nastiness

what the fuck this is insane

yep yep yep yep

i assume it's shit based on the work experience you've shared so far but what sort of upper support do you have

i have an hour left of this

none

literally none

there's no managers who can take calls

there's no transfer feature

there's nothing the most i can say is i'll hang up if they're hostile

and like te calls rarely end bad but they rarely end bad bc i'm ACTIVELY DE-ESCALATING FROM THE WORD GO

its just so bad

like

atrociously bad

holy fuck

like some days are totally fine

but today has been awful

is your job like.. an answering machine for companies who are out of office but are promised to be 24/7?

yes

beautiful

love companies like that

you are probably getting the most desperate and frustrated people which does not excuse or explain the racism

yeah

we deal with a lot of HVAC stuff and like ACTUAL EMERGENCIES

so these companies are claiming to be 24/7 and aren't

i've had old women crying on the phone to me bc theyre afraid they'll die of heat stroke 8')

ough

aagain im just gonna

try to look at the positive side

ireland has a pretty accent ad im taking it as a compliment

...... i mean i also am like 90 percent irish and my grandfathers both had the thickest irish accents fucking possible but

I can see how someone could mistake an atlantic canada accent for some irish accents

This plurk is the whole reason I got out of call center work and have no plans of EVER going back. I'm so sorry you're dealing with this. It's inexcusable.

how long is your contract and what are the penalties if you break it bc you gotta find a new job before you mentally shatter at this rate

i'm done at the end of august

and yeah i had a complete break when i got home from montreal for multiple reasons but the thought of going back to work and getting eviscerated daily at when i was already raw was a major one

yeah, there is enough stress just in the world right now you don't need all that extra on top of you. Especially with there not being anyone who acts as support for you

yeah i will never do a job like this again unfortunately AI is creeping into every aspect of this fucking industry

ugh well at least its on the horizon...

yeah