i dunno why it wasn't the dirty mick comment or the multiple people who called me a cunt, it was a condescending dick from california who decided to be the most condescending and nasty person he could be on the call and told me to "hop to it" and now i'm literally shaking at needing to take another call
i have never had a job like this
i have never felt like this in a job
crying between calls isn't NORMAL
i put so much effort into de-escalating calls and getting people to a BASIC WORKABLE POINT that i have no energy for anything else
i dont take these ethigns personal but people eMAKE IT PERSONAL
answered my next call in tears bc they put me on available w/o asking 8')
i just have three more weeks
im not etending my contract
i should have enough hours for EI and it will be shitty EI but it will be better than wanting to fling myself off a bridge every other day
this is so fucked up, get out
it's not normal it's fucked up
the amount of racist rants people have gone on to me
going to tough it out until my contract ends
roughly how much longer do you have?
what do you do that generates so much nasty?
Third party answering service for emergency utilities call
speaking from a place of being in a job currently where people regularly tear into me for things that are not my fault, I am sending you as much strength as I can muster to get you through the last bit of your contract
it sucks to be yelled at undeservedly
its had such a devastating impact on my mh i just found things that were supposed to be mailed out a week ago i thought i did lfmao
i'm behind on laundry, lawn care, literally everything bc i am just wrecked after work and the only thing thats been keeping me from just laying in bed has been streaming and interacting with people who dont make me want to cry like
i also have some ~fun new health problems~ that i'm trying to cram time for testing for
i just got yelled at for sounding miserable HAHAHAHA fuckk
im so tired i'm walking into the fucking woods
what the FUCK is wrong with people right now
i'm trying to FUCKING HELP YOU
i like can't get my voiceback to the customer service pitch i just keep breaking and crying
Yeah. As CS experienced as well, it's shitty work. People lash out at inconvenience and often deliberately choose to ignore that it's a person on the line.
It takes a lot to tough it out and it takes a certain sort of personality to handle. And even then it gets hard.
My advice is to tell supervisor asap that you will not be seeking a contract extension. Get that right out of the way.
Sometimes at the end of contract time they may try and expect you to tolerate more shittiness or they and manipulate you if they think they have the leverage of 'well you have to make me happy to get an extension'. Not all managers, but some.
Worst case scenario, they let you go early, which probably initiates unemployment such as you have in your province. But most likely it won't happen if the job is that shitty. They're probably desperate for retention.
i mean my igger concern is they try to extend the contract
which i absolutely will not survive lmfao i dont say that lightly. my mh was fine after i had to take a 2 week long health breath which i ABSOLUTELY COULD NOT AFFORD TO DO but its been slowly grinding down again
i can ahndle people yelling at me about a situation
i can't handle the way THESE people behave
which is to like actually attack me
there's also n obreak between calls
man where i was before i started this job is so different from where i am now mentally
con season is stressful but rewarding this is just me being pounded into the absolute pavement
okay i might have finally relented
i might be halfway okay to get through today
so like ma i'm sorry for being so MIA but if the last few plurks havent made it obvious this has been like..........
literally the last few days the way ive been forcing mysel to be chipper is hooking up my vtuber setup and trying to convince myself to voicce act the character so people dont hear how miserable i am
okay yeah i'm seconding everyone else
i know you wanted to wait until your contract was up but this is not good for your health
if i quit now i'm going to fuck up my EI
i unfortuantely havve to tough it out
time to start hanging up on people and be the most shit
its hitting extra hard rn bc my cycle is coming at me with a vengeance and i have to figure out when i get to squeeze in tsting for pocs
ughh. yeah i'd say at the very least then, do the bare minimum
don't go above and beyond. stop trying to fix things for people.
your goal in all of this is to do the bare minimum that won't get you in trouble while shielding your mental health for as long as possible
im taking etra long between calls
also today my lunch was at 7:30 and i work until 1:30am so
i'm realaly fucked up about it
Please please get out as soon as you can financially. I spent my last year in call center work on and off medical leave because my mental health got so bad and I don't want to see you get any closer to that than you already are.
no i already took medical leave
ugh ther'es a whole other situation which is thatthis job doesnt even have benefits
oh gods.... nothing for all the crap you're taking?
so i had A Situation (the first cavity of m life and it ended up being secretly massive) and broke my back molar and need to get it fixed so i'm just rawdogging it until i make enough cash from cons 8') to cover it rn
YIKES Good lord I hope you can raise that money soon
yeah its been a lot and im not okay and i am just
AGGESSIVELY TSHRUGGING IT OFF and trying to get through each day
yeah i'd be running to another job asap
like i know you can't just quit because of insurance but i worry hard about how you're going to collapse once you're out of there
i've been throwign my resume out but havent heard anything back yet
yeah i just hada guy whose wife is getting surgery for breast cancer cryingg on the phoen about the lackk of actual 24/7 service
okay i've calmed down ty for watching me crash out for like eight hours straight
okay i am feeling better today..... or i was until a mom called in with her epilptic son and found out i couldn't send a callback for her