love to be called "Unprofessional" when politely explaining a policy to a customer
"Hey sorry we don't cover [X] expenses"
"Well you should"
"Uh"
"You're being unreasonable I think you should cover them"
"Well, we don't. sorry"
"Give me your employee ID number you're being unprofessional"
what is Unprofessional about politely explaining company policy
oh right sorry I forgot. professional means "Gives you whatever you want"
unprofessional is "Doesn't agree with you"
all the while her voice is grating in my ear like rusty metal, and there's enough background static on the line to give me a migraine
"I hate being aware my frenzy meter is filling" is 100% the call center work experience
I need people to stop asking questions and then KEEP TALKING
questions end your portion of the conversation