No attachments. No refences numbers. No company name that is chasing us for payment.
Just a whiny tit baby who gets paid too much asking me about a magical ~~this~~ invoice.
There's no email trail to go off of either.
Some days I'm so tired of my job.
We've received over 1000 invoices just today, but yes, I can magically deduce which invoice out of the millions we have stored in our database you might magically need.
Taking bets that he responds for my request of further information with information that isn't helpful in the slightest
My money is on that he won't respond for several days before sending an upset email that no one has "followed it up" yet
Came back from lunch. I was wrong. He did reply. Replied by asking someone else what the invoice/company is claiming not to have been paid.
Which 100000% more effort than I was expecting
Let's see if new CC-ed guy responds.
But, sir, what did you expect of me when you don't know the invoice or company that is chasing payment yourself???
I'll place a bet that him not doing something is the reason it hasn't been paid
it would be really funny of he's making a fuss because someone at that company started raising a fuss about it, and it was just a normal invoice you would have paid as a matter of course if he hadn't said anything
and by funny i of course mean infuriating
If I ever get an update I'll try to remember to post it here, but I probably won't ever hear back about it
ALMOST FORGOT! Got an update about this one this morning.
Turns out - it wasn't even an invoice the guy was after. It was a PO number. The vendor was chasing up because they were expecting a large order from us and hadn't received the order form back yet.
Which means it was never for our department in the first place.
An out come I actually really did not predict
I can't believe I forgot to mention this earlier today, because the method I found out about this being resolved was someone from purchasing came up to me and was all: Oh, ZZ - do you remember the invoice President-man asked you about?
And I was all: the one where he didn't know the invoice number or even the company that was asking for payment? Why?
Then he brought out his laptop to show me how he had been asked to look into it as well and what he did was look for all purchases raised by this president of the sister company and only found one that's currently open.
One for about $300k USD of products that hasn't been submitted. He tried to get president man to submit it, but instead of hitting a button - President man told this guy just to get it done
So then we had to get IT involved who would only put it through after calling this president who is in America to get a verbal code to confirm its him.
THEN IT was willing to override president man hitting the submit button himself to send the order to the vendor.
When he... Could have... Just hit... THE SUBMIT BUTTON
This turned out so much more needlessly complicated than I first expected
this could have easily been resolved if the president man was willing to listen properly to his underlings and admit he was wrong
Or just.... Check the handy: current outstanding task list that everyone has on their home page.
Or just hit a button when informed what was outstanding.
Hahaha I win! Always blame stupidity for things going wrong. Usually on the person being the loudest about it
And it took six days for this to happen...
yuuuuup. Probably wouldn't have taken so long if, you know, we were told it was a PO and not an invoice he was after. Or a PO number. Or the name of the company he was ordering from. Or literally any identifying information
I mean you're taking a leap there presuming he knows the difference between a PO and an invoice