Crying

I actually worked in the campus bookstore before my current role and I feel your pain so much here lol

I actually found this email looking for what the fuck this student was talking about when she called me saying “I ordered headphones”

Eventually she gave me a web order number and when I told her they were back ordered because the store the order was sent to was out of stock of them and had cancelled the order she said that was confusing and could she talk to someone else

She also said she got an email that she owed the bookstore money and I was like. Ma’am I have no idea what you’re talking about try the cashier’s office

BUT IT SAYS BOOKSTORE talk to the cashiers office

I looked up her voucher and was like you used $380 of your $500 voucher for fall and she was like oh maybe that’s what the email said

/grips your shoulder

I've had so many similar conversations

I feel your pain

At least it wasn't a mom calling on behalf of her son; if you get one of those brace for the worst

What is this girl studying. Textbooks for accounting, customer service, don’t know what mindtap is, cengage is accounting, god help whoever she does accounting for

Terrifying...

I got a dude calling for his grandson yesterday

He was like do you have brochures about all the courses and I was like no I sell textbooks. You want to talk to advising. And he was like “do they tell you how to go to the bathroom”

And I was just like. What

Half of what he said was incomprehensible due to old man voice and he couldn’t understand me 60% of the time I was having to talk so loud and keep repeating myself

You want ADVISING AND ADMISSIONS

I think he said his grandson wanted to be a technician. What kind of technician? Unclear.

I will confess that on several occasions I've cut them off "OKAY YOU NEED ADMISSIONS I WILL TRANSFER YOU I AM SO HELPFUL" and then transfer because I can tell them talking at me and not listening is getting no one anywhere

If I knew the extension for advising or admissions I would have lmao. I need a directory

The trick is coming off as just being over eager to help lmao the extension helps too

I've got them on speed dial

Why is every maintenance dude on campus telling me a different wrong thing about what’s happening to my ice cream freezer in an hour and a half

Twice now I have had to go find the head of facilities and be like. The thing you said is still what’s happening, right. And he’s like. Yes. I will talk to the guys.

The first time one guy told me to just wheel my freezer out and plug it in by the elevator. For four days?????? No????????

And then a different guy just said he was going to put it in the copy room that every staff member has a key to and I was like uh

I think this is the universal "dealing with Facilities" experience

Head of facilities is like. No. It is going in my office. I will talk to them.

The head of facilities is great he’s awesome. What is wrong with his staff

A mystery...

There is probably hundreds of dollars of product in that freezer. It needs to not be where people can just go ooh free ice cream

You make me glad we didn't sell ice cream lol

Because we have a scheduled power outage tomorrow while they hook up the new building, then Monday there are no classes so the contractors can work out any kinks so the bookstore is closed, and Tuesday is Veterans Day, so we’re not back until Wednesday, and we need our freezer safe until then please thanks

We sell ice cream and also like frozen pizza?

Nine different teenage girls just came in, wandered around touching things, and left without buying anything. In three different groups. I am TRYING to RESTOCK THE RED BULL

Another three teenage girls and just to mix it up a boy. I just want to restock the coolers

One of the girls bought a Mexican coke

I then had two adult women who physically wrestled for the privilege of paying while I laughed helplessly

Both facilities men came to take the freezer away and the first one assured me it was going to a very secure place and I was like right Casey said it was going in his office yeah and he was like yes

So. Hopefully my ice cream is safe.

I restocked all the drinks I could. I might need to do an EK beverage order I’m almost out of like two flavors of talking rain...

Should I even order more vitamin water. No one buys it.

Ooh I could do a sales report on the vitamin water

I only have ten minutes I’ll make a note for Wednesday

I can’t believe I need more Dasani. Why does anyone buy our Dasani. Dasani tastes like hot garbage and furthermore a bottle of it is like $2.39. We will sell you a bottle of arrowhead, which actually tastes fine, for fifty cents. Who on EARTH goes for the Dasani over the arrowhead and WHY

Dasani 20oz 2.29 arrowhead 16.9oz .50

I am out of coke AND Diet Coke AND root beer and I just realized I might should have ordered sprite I’m low... it doesn’t move that fast though

I already did the Coke order it’s too late lol