a few weeks ago, I emailed him in the transportation chat; he advised a customer that the product was lost and then returned because it was likely damaged, and I told him not to speculate because then the customer will be pushing for a damaged claim and we do not want them to go in having an outcome, we want to make that determination
a package did not have the suite number in the Proof of Delivery, so I told the customer it was LIKELY it was mis-delivered. The building was big and lots of different suites
and he came back in the transportation distro "YOU ARE SPECULATING AND YOU TOLD ME NOT TO" yes well all information provided painted a likely picture. Also the product was recieved for by someone who does not work at facility