SJ San Juan
15 years ago
Why can't there be a Government Public Assistance Contact Center where citizens can apply for gov't-issued documents and request assistance
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SJ San Juan
15 years ago
on gov't procedures?
sparkeh
15 years ago
because that would indicate the govt is doing its job
SJ San Juan
15 years ago
I'm thinking of just one building where you can house the call center agents, divided into different 'accounts' (i.e. passport, NSO, etc).
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SJ San Juan
15 years ago
That will partially solve the issue of unemployment. And will solve congestion in frontline services.
sparkeh
15 years ago
if a crony will make money out of it (i.e. assured a monopoly like 2go), then it will happen
SJ San Juan
15 years ago
Kasi it can be a quasi-public enterprise. For example, a group of gov't employees, para rumaket, can bid to operate such a call center.
SJ San Juan
15 years ago
That gives them additional income, and at the same time, creates incentives to refine public service kasi may competition.
Kiyo™ says
15 years ago
*agrees*
sparkeh
15 years ago
marami daw mawawalan ng trabaho pag naging rational ang gobyerno
SJ San Juan
15 years ago
Ok lang naman yun, sparks. Even gov't employees' unions admit that the bureaucracy is bloated.
SJ San Juan
15 years ago
When I was still working with the late Sec Boncodin, we computed the cost of rationalizing the whole bureaucracy. And we saw that the cost
SJ San Juan
15 years ago
can be recoup in the first 3 years of any administration.
sparkeh
15 years ago
you computed the costs of x amount of people suddenly losing their jobs/
sparkeh
15 years ago
?
sparkeh
15 years ago
how can govt recoup a cost it didn't incur? vis-a-vis firing employees that is
SJ San Juan
15 years ago
x amount separation pay for every year of employment.
sparkeh
15 years ago
yeah, so ok lang yun. doable in 3 years. what do you do with tens of thousands suddenly unemployed
SJ San Juan
15 years ago
Retraining if they want to go to the private sector. And the other option is for them to group together, create a company, and bid for gov't
SJ San Juan
15 years ago
services such as this one I'm proposing.
eloisa
15 years ago
don't worry, a company is already making the moves to monopolize these services
eloisa
15 years ago
but i worry for those who will be adversely affected by such centralization: those with chaotic documents who are not savvy enough to do..
SJ San Juan
15 years ago
I generally don't like monopolies, esp if these can be avoided in the provision of public service.
eloisa
15 years ago
...this by phone. They will definitely be further disenfranchised
sparkeh
15 years ago
what private sector?
sparkeh
15 years ago
dadagdag lang sila sa unemployed
eloisa
15 years ago
it could work if the govt has finally found a way to make it simple for people in war torn vicinities to reconstruct their identities in a..
SJ San Juan
15 years ago
eloisa, the first part should be the rectification of all documents, better filing, digitization, etc.
sparkeh
15 years ago
in many developing countries its normal (indeed expected) that the state be a major employer
eloisa
15 years ago
...cost-effective manner. But this is just an example of one such segment.
SJ San Juan
15 years ago
A mandatory mass re-registration is therefore necessary to recreate these documents.
eloisa
15 years ago
caffeinesparks: oo. 2go, i heard. They're making moves na lahat dumaan na sa kanila.
SJ San Juan
15 years ago
Sparks, that's the old practice. But if we want to offload some things from gov't (and decrease taxes), then gov't must rethink its
SJ San Juan
15 years ago
processes.
sparkeh
15 years ago
im not saying thats how it should be. im saying thats how it is for a long time to come
sparkeh
15 years ago
until we create industries, not destroy them. until we have a healthy, growing domestic economy :-D
sparkeh
15 years ago
otherwise, we'll have to continue subsidizing useless bureaucrats :-D :-D
eloisa
15 years ago
mandatory reregistration. Easier said than done. Can you imagine the cost to people who cant even register births or marriage?
sparkeh
15 years ago
many of whom will continue robbing us blind
SJ San Juan
15 years ago
eloisa, gov't should then go house-to-house to put this into play. There's money naman kasi.
eloisa
15 years ago
did you know that right now, if the civil registrar made a typographical error on someone's birth certificate, that person would have to...
SJ San Juan
15 years ago
caffeinesparks, I agree. But national industrialization is also a function of private sector. So gov't should partner with industries.
eloisa
15 years ago
pay to process the correction? Goodluck if you're in manila and your records are in samar.
eloisa
15 years ago
and that's for simple corrections
sparkeh
15 years ago
of course. but the state sets a policy. it has had zero industrial policy for as long as i can remember
SJ San Juan
15 years ago
Yun nga, it can be done. The Civil Registrar can deputize persons in localities to correct these things, go house-to-house.
SJ San Juan
15 years ago
caffeinesparks, it has an industrial policy, one that is based in import, and services, but no promotion and strengthening of the backbones
SJ San Juan
15 years ago
like agriculture, manufacturing, etc.
sparkeh
15 years ago
pls to link to a document labeled "philippine industrial policy'
SJ San Juan
15 years ago
I don't have the link, but I have a printed document. We used it during the discussions on 'Blueprint", UP Pres Nemenzo's project on dev't.
sparkeh
15 years ago
its probably a development plan. but an industrial plan?????
SJ San Juan
15 years ago
We had an agro-industrial 'plan' if that suffices.
sparkeh
15 years ago
when? in the 70s?
sparkeh
15 years ago
agro-industrial is not industrial
eloisa
15 years ago
teka. I dont get this point. You will make moves to fire people because the bureacrasy's bloated to hire tens and thousands more?
sparkeh
15 years ago
if govt were 'rational' it can run on probably 500k employees instead of almost 2 million (the UK has a civil service corps of 600K)
SJ San Juan
15 years ago
eloisa, fire people in places that are really unnecessary. Beef up the areas, esp the front lines, where people are needed.
sparkeh
15 years ago
it would be great if govt could let go of all the excess baggage, but it wont because they'll swell unemployment numbers
SJ San Juan
15 years ago
caffeinesparks, the prereq there is for gov't to rationalize itself, and answer the question: What are the areas where it should be
SJ San Juan
15 years ago
involved, and where are the areas that it can give to the private sector?
sparkeh
15 years ago
providing bureaucrats would be willing to shoot themselves in the foot, then i believe they'll answer this question!
SJ San Juan
15 years ago
Real bureaucrats will understand the question, and give a rational answer. Those claiming to be bureaucrats won't.
eloisa
15 years ago
well... I deal with low level bureaucrats everyday. The ones who do the actual work. Doing away with them first is counter productive.
eloisa
15 years ago
committe and department heads on the other hand...
AzurePhoenix
15 years ago
SJ... that sounds... interesting
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