Promethean help!!! We have a jumpy pen. What could that possibly mean?
latest #10
Could be the little brain thingie on the back of the board. power it off and back on. It should be under warranty still
by "jumpy" do you mean that it will hesitate when writing, then "jump" to where you are, making a straight line along the way?
Mine is Too! Some of it is called "jumping" and some of it is called " spiking". Have someone looking into it. Check the forum
have you updated your firmware?
It shows we have the latest on everything - firmware, driver, software.
When you put the pen on the board the selector (arrow) hops from one side of the pen to the other.
Yes, Andy, it makes a straight line along the way.
I have recalibrated, unplugged, etc.
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