forgot to ask the government agent a question and now the phone system won't put her in the queue so she can wait to talk to someone again

(but i'm not bitching.)

can you hold, please?

if you have called during business hours we've broken down

i will continue after the lunch hour. maybe they just didn't know how to put a closed for lunch message. it IS a californa state office.

they might reopen again sometime next year

thanks flutternot for her optimism and is bolstered by it

you're welcome, notbeth

yay! i'm in the queue and the awful music has begun. simply frabjous

and... that was quick. i have the claim number i need