Loviosa asks
16 years ago
I am trying to log into SL and it says that my graphics card is not suported or is out of date. It is up to date and I think suppored. Help
latest #97
ShelbyRoasting says
16 years ago
I've had that before but it still worked.
Loviosa says
16 years ago
it doesnt for me. when I click ok it all shuts down
[Codie ~]#
16 years ago
what operating system, what exact graphic card, and what version of SL are you trying to run?
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Loviosa says
16 years ago
OS windows xp home graphics card is Nvidia geforce 6200 and an older version of SL. how do I find what version?
Loviosa says
16 years ago
also trying it on my laptop vista and a nvidia geforce go 6150 same version of SL
[Codie ~]#
16 years ago
and both won't work?
Loviosa says
16 years ago
no. and I have definately run the game on the desktop before I put in a better graphics card.
[Codie ~]#
16 years ago
normally the version should be in the lower right corner of the SL login window if im not mistaken
Loviosa says
16 years ago
and I am sure I ran it onthe laptop and I have not changed anything on it.
Loviosa says
16 years ago
the program is on my laptop that is why I am sure I ran it there.
Loviosa says
16 years ago
and all drivers are totally up to date.
Loviosa says
16 years ago
I dont get that far.
Loviosa says
16 years ago
it shuts me down first
[Codie ~]#
16 years ago
wow like no login window at all?
Loviosa says
16 years ago
no just a little window that says the drivers are either out of date or unsuported. I click ok and it closes and nothing else happens
Loviosa says
16 years ago
is there a way to check and see if my video card is supported?
[Codie ~]#
16 years ago
it should be on the LL website but geforce 6x series are supported as far as i know
[Codie ~]#
16 years ago
ok let's try an alternate viewer, just to see
[Codie ~]#
16 years ago
download and install this please
Loviosa says
16 years ago
ok. always makes me nervous to install things.
Loviosa
16 years ago
chews her nails.
Loviosa
16 years ago
ever since my daughter sent me a trogan that made me get my harddrive reformatted.
[Codie ~]#
16 years ago
its okay honey you can de-install it afterward, its inoffensive
Loviosa
16 years ago
thank you. that makes me feel better.
Loviosa
16 years ago
what am I installilng anyway
Loviosa
16 years ago
80%
Loviosa
16 years ago
ok. downloaded.
Loviosa
16 years ago
i want to run?
Loviosa
16 years ago
it is giving me a security warning and asking me if I am sure I want to run it. I do..... right???
[Codie ~]#
16 years ago
run it!
[Codie ~]#
16 years ago
its just your firewall complaining about open ports.. which could be a problem if they are blocked for the regular SL viewer!
Loviosa
16 years ago
launching
Loviosa
16 years ago
getting the same error
[Codie ~]#
16 years ago
wow.. im a bit flabbergasted
Loviosa
16 years ago
it says.... second life is unable to run because your video card drivers did not install properly, are out of date, or are for
[Codie ~]#
16 years ago
ok do you said you installed the latest Nvidia Forceware drivers?
Loviosa
16 years ago
unsupported hardware. Please make sure you have the laterst video cardriver ( I do) and even if you do thave the latest, try reinstalling th
Loviosa
16 years ago
them
[Codie ~]#
16 years ago
oh shit! i think it is really not supported!!!
Loviosa
16 years ago
guess I try to reinstall the drivers?
[Codie ~]#
16 years ago
ok no, it doesnt require such a big card
[Codie ~]#
16 years ago
NVIDIA GeForce 2, GeForce 4 MX or better
[Codie ~]#
16 years ago
yeah install the latest Forceware drivers and see how it goes
Loviosa
16 years ago
on the 6000 series I only have a 6200. not the right one. guess I cant run it. crap
[Codie ~]#
16 years ago
oh, if you have your original driver disk, i would try those first
Loviosa
16 years ago
you mean the graphics drivers?
Loviosa
16 years ago
you mean change back?
[Codie ~]#
16 years ago
yes
Loviosa
16 years ago
hmmm . dont think hubby would like that.
Loviosa
16 years ago
crap. my card runs EQ and WOW great. you would think it would run SL.
[Codie ~]#
16 years ago
yeah especially if he uses the desktop for recent games and so on
[Codie ~]#
16 years ago
are you able to make a screen capture of the error message?
Loviosa
16 years ago
guess I just wont be playing SL. Damm I wanted to know what all the chat was about.
Loviosa
16 years ago
what do you mean?
Loviosa
16 years ago
a screen capture?
[Codie ~]#
16 years ago
yeah, press PrintScreen on your keyboard, paste that in Photoshop or whatever, save and share the picture here in this plurk
Loviosa
16 years ago
yea right I will get right on that.
Loviosa
16 years ago
pressed printscreen and nothing happened that I am aware.
Loviosa
16 years ago
I can type to you exactly what it said
[Codie ~]#
16 years ago
it just copies the screenshot in your copy/paste buffer. paste it in any image manipulation program
Loviosa
16 years ago
just about he only think I havae to put it into is printshop. will that work?
[Codie ~]#
16 years ago
any image program. even MS Paint works i think
Loviosa
16 years ago
got a snap of it. how do I add it to this plurk?
[Codie ~]#
16 years ago
reply with SHARE it will let you upload a snap
Loviosa shares
16 years ago
https://images.plurk.com/3250229_79baf87793a4f8f4f1ecb883b46eb5da.jpg
Loviosa is
16 years ago
amazed. it worked.
Loviosa says
16 years ago
now you just gotta be able to read it. I doubt you can
Loviosa says
16 years ago
that is all I gt soon as I click ok it all shuts down
[Codie ~]#
16 years ago
wow yeah thats real small
[Codie ~]#
16 years ago
do you have it bigger size? email it to [email protected] please
Loviosa says
16 years ago
it says "second life is unable to run because your video card drivers are out of date or unsupported.
Loviosa says
16 years ago
Please make sure you have the latest vedeo card drivers installed.
Loviosa says
16 years ago
If you continue to receive this essage, contact customer service.
Loviosa says
16 years ago
I tried to make it as big as I could but that is it. well I can make it a bit bigger but stil not big enough to read.
[Codie ~]#
16 years ago
ok thats good.. but unfortunately it doesn't help much.. the only thing i can see are the drivers..
Loviosa says
16 years ago
maybe I should try to reinstall the updated drivers.
Loviosa says
16 years ago
when I ran imprudence the error message was different
Loviosa says
16 years ago
but still got the message
Loviosa says
16 years ago
the second error message i added when it first popped up. if you scroll up you will see just what it said. but I dont get as far as the
Loviosa says
16 years ago
log in screen
Loviosa says
16 years ago
I appreciate the help cody. this is taking a lot of your time.
[Codie ~]#
16 years ago
this is still real weird.. im sorry if i cant help much more but im pretty sure its a driver thing
Loviosa says
16 years ago
i am going to try and reinstall the drivers and if that dont work I will try to redownload SL
Loviosa says
16 years ago
maybe that will work
Loviosa says
16 years ago
I feel like the whole world but me can open SL. I feel so ostrasized.
[Codie ~]#
16 years ago
awwwwwww *gives hugs*
Loviosa says
16 years ago
thank you
Loviosa says
16 years ago
i feel better now
[Codie ~]#
16 years ago
aww =)
Loviosa says
16 years ago
I rechecked to see if I needed to redownload the latest drivers but it is telling me no. I havae the latest drivers for my card
Loviosa says
16 years ago
very frustrating
[Codie ~]#
16 years ago
thats why i suggested reverting to the original drivers.. those shipped with your videocard.. but as you said it may mess up recent games
Loviosa says
16 years ago
yea. I am still toying with that. Really dont want to downgrade my video card tho. I am reinstalling SL. maybe tht will help
Loviosa says
16 years ago
it is not reverting the drivers. I changed video cards about 9 months ago. Went from a Radion to a nvidia geforce
[Codie ~]#
16 years ago
that sucks =( i could explain a few things but this is going to get complicated fast
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