having problems with his 1-month-old laptop. The touchpad stopped working and 90 min. online with tech support hasn't yet resolved it.
that is horrible! What kind is it?
A Sony VAIO FW285JH. It's a very sweet laptop otherwise. I'm trying some additional things now in hopes I can resolve it on my own.
I hope it works. I have a Dell and I wouldn't trade it for anything.