It appears to be some sort of "bug".. The transactions are listed as "Delivery Partially Failed" yet customers have said they received item

"Status: Not paid" But they got my item for free. My SL transactions show nothing, theirs shows money left and then magically "refunded"

oh dear

thanxx for letting us know AITUI - i replurked it

::Plurk Frontpage Promotion::

Too tired to keep counting but I've already hit $30,000L worth of free content. Better check your sales, hope i'm the only one..

AITUI: dam that sucks dude

Three cheers to the guy who noticed and sent my content to himself and friends. Wow -.-

jeeez... people...

viperfoxtrot: they are, but apparently they haven't hammered out all the bugs yet

https://jira.secondlife.... is it related to this?

SanuraSnowpaw: Oh wow, it sounds like that, yes. The #1 & #2 is exactly it, however .. I am using the magicbox.

You would think LL would e-mail marketplace merchants about things like this. Their idea of "professionalism" is astounding.

This is exactly why I haven't moved to direct delivery

SanuraSnowpaw: I hadn't even heard of direct delivery until very recently. I'm still using magic box. LL needs to refund everyone affected

I had lots of partial delivery fails before switching to direct delivery, but not since.

so I don't think the problem is isolated to either system

WTF ... sorry to hear that .. and after looking at the jira .. as always no word from Commerce Team Linden ...

PhotosNikolaidis: True, I don't think so either.

.. correction .. they send you another jira

ManuelOrmidale: I know!Look at the jira they link to @ the end. Hoardes of merchants are losing money and their repsonse is "lol oops"

AITUI: HAHAH good luck with the refunds. Not saying they shouldn't but you and I both know they aren't going to.

oh yes .. okay ... if it wern't so bad I would still rofl .. but for our place (after the switching to dd we had not one failed delivery ...

... knock on Wood

LOL yes SanuraSnowpaw I have had heard horrible stories about

SanuraSnowpaw: They will if people throw a big enough fit.

loling IRL. LL responded saying for us to ask customers for the money back. LMAO!

Veres: LL Update: We are currently working on a fix for this. In the meantime, we have pushed many of these orders through to completion..

including merchant payment.We continue to work to get them in the correct state and money paid to the merchant

Veres: beelzubub is icesaking with hitler as we speak it seems!

MonroeJigsaw: lolol

and iceskating too xO

I'm off to bed! Thanks for the entertainment

AITUI:

www.plurk.com/AITUI Ooo I hope that guy that bought your stuff thinking it was free gets his orders "completed" and feels the pain

fingers crossed for that one SunshineTentacles

and sleep well AITUI

just shake his head and wishes you jolly dreams

SunshineTentacles: oooh yesss the delicious irony

I don't seem to have the bug. I put all my stuff in Direct Delivery the day it was released. Deleted all Magic Boxes.

Hope they fix it for you quick

Checked mine. I have a few failed deliveries which I did get paid for and the person just didn't get their item. And I remember these names

messaging me for their things.

Yet if a consumer pays for something and the transaction hangs so they dont get a refund and we dont get paid, we are told to contact LL.

I have had I think two in my 3 years with this store.

i will check this. my sales have really been down on mp. this could be why

AITUI: so ridiculous, hopefully they fix you up, seems like this stuff always happens to you!

And of course, it translates to such a relatively small amount of RL money per person, LL knows they can get away with it. Pity.

I've had one failed delivery like that where it just hung out for ever as "delivering" and the customer's native language was not english so

we had a real hard time ironing it out. but by and large, that is the only one.

sorry you had such an bad experience tho!

LL loves shirking responsibility. I bought a bunch of L for a project, LL took my money as per PayPal evidence, and didn't get me my L$.

They tried to say it was PayPal's fault. I had to go through them 2 or 3 times on the phone and then file a ticket to get it fixed.

"Dakota Linden" has responded to my support ticket. Either she is unaware of the jira or is playing stupid. She sent me instructions on

how to activate my magic box.

Obviously, having a magic box and selling on the marketplace can't be trusted. I've already pulled my shop down until they restore my funds

moomoney: Yes, it's quite typical of them.Because they look at it as "play" money they pass the responsibility onto everyone but themselves

carolineapollo: For me, the sale data logs on the MP, but not on SL>Transactions (As I didn't receive the funds). I did have a customer

claiming he paid, and it took his money, but he didn't get the item. There was no data of this on SL>Transactions. I told him contact LL

AITUI: It's more like theft when it's $250 bucks. They also told me they'd refund the $, so I bought the L from a friend. Then they put the

L in my account a few days later. Too little, too late, LL! It's a shame they have a mediation clause in their ToS or they'd get crazy sued

for their antics.