just spent about 30 mins on the phone, getting redirected to a million different departments, just to be told that my account has been closed so I'll need to write a letter. ffs. 0845 number too!

RAGE

I thought once I'd graduated I'd be done with these ridiculous incompentent organisations

you'll always have to put up with them - they closed my claim before cos I didn't attend something I couldn't go to - I even phoned them

and then when I turned up for my signing - they were like you didn't tell us and I'm like wtf?! eff you

they suuuuuuuuuuuuuuuuuuuuuuck, punch in the face