They totally pissed me off this time.

I was told I can cancel anytime as long as I told them in advance.

They now charge me for the full last month plus un-returned device, which I returned the week after cancellation!

Telus can go to hell now. Will never get my business.

They also send my file to collection agency before they made any attempt to contact me at all.

What kind of company this is.

Wow that's rediculous! Did you call their customer service line to complain?

better call their CS to complain.... get your money back and maybe write complain to BBB

I called Telus CS and they asked me to call collection. Call collect and they asked me to call Telus collection.

I will try today again. If they don't revert the charge, I will file a compliant with CTTS.

CCTS.

Ok. Telus now reverts the charge on the modem but still wants the last month fee.

I am filing a complaint against them.

DO IT~~~ destroy them!

wow...this will affect your credit!!!! must make them revert it.....

good luck!

totally~~~

I paid the last month for now cause I don't want to deal with collection service. I will file a complaint against Telus with CCTS to get my money back.

Compliant filed. Now I have to deal with Fido tomorrow...

laugh.....poor you.

send the complaint to phoebe! she is with telus right?

probably some retard at AR department

oh yeah...she can give you good deals