Annabelle wonders
11 years ago
if anyone has advice on getting customers to read things? Every day people write to tell me that my stocking appliers don't work. Every time the issue is the same. They have not turned on the stocking layer.
latest #33
Darkley says
11 years ago
do you have a FAQ if your picks?
Annabelle
11 years ago
I understand that it is perhaps not intuitive to use the hud to turn on the layer on their SLink feet. I really don't mind helping people but it really seems quite neverending sometimes! There are instuctions
Annabelle
11 years ago
included with their items. And I have a pick in my profile about that particular issue but perhaps there is another way to make it more clear that I am missing?
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Annabelle
11 years ago
Darkley Yes I do which I am sure cuts it down a lot but not enough!
Darkley says
11 years ago
then sadly theres bugger all else you can do, if people wont read the notecard/instructions and they dont bother checking your picks then you are doomed
Ser Pounce
11 years ago
make sure it´s the first thing on the notecard
Ser Pounce
11 years ago
in caps
Ser Pounce
11 years ago
and make sure you can put it on notecard title
Ser Pounce
11 years ago
TURN SOCK LAYER ON then read me
Ser Pounce
11 years ago
something like that
Ser Pounce
11 years ago
that should at least cut down on number of ims
Annabelle
11 years ago
Thanks Guys :-) I'll try your suggestions Ely! I really don't mind the polite people but I am getting a bit tired of the not so polite ones :-&
Annabelle
11 years ago
hehe...now I wonder if someone is pulling my leg. I got three more since I posted this!
Annabelle
11 years ago
RockstarrooGossipGirl: I really don't mind them asking if they do so nicely but I feel it is a shame that they have to wait for answer if I am not online. But many of them are so very rude. I am really tired
Annabelle
11 years ago
of having the same conversation where they are annoyed that it wasn't obvious what to do and in the next sentence complain about being expected to read "spammy" notecards. The less of those I have, the better!
Darkley says
11 years ago
how about naming your notecard 'STOCKINGS DON'T WORK? READ HERE'
Valentina E. says
11 years ago
Yeah something obvious in caps work - anything other than 'faqs' or 'please read'
Valentina E. says
11 years ago
some of the funny ones are quiet amusing: DON'T READ THIS EVER etc.
Annabelle
11 years ago
Ooooh good ideas! Definitely need to revise my literature...it's way too polite and boring.
Annabelle
11 years ago
Neill ooooh! Do you like wearing tights? ;-)
/usr/sbin/ennui says
11 years ago
title the notecard 10 sex secrets of second life, or something like that, should get them to read
Darkley says
11 years ago
ooh! you could name it 'my credit card details'
Annabelle
11 years ago
Darkley: jackalennui: Ha I love it! Those are amazing ideas!
EvieMiles
11 years ago
My note cards say random things like.. "If you don't read this, spiders will eat you." Then I just apologise and say "not really" once they open the note. I've had a fair amount of success with it.
EvieMiles
11 years ago
And no complaints, yet! lol
Annabelle
11 years ago
EvangelineMiles: Nice one also! I am making notes!
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