There's two event organisers. There's no hierarchy anywhere that says speak to this one for this and the other one for that. It's just....contact "us" for issues. I had some medical expenses pop up that I needed to take care so couldn't upload lindens to pay for my spot. I can do it tomorrow/later tonight and still be within the deadline but it's like
right on the line. so last week I contacted one of them and told them the situation. Just being courteous so they didn't think I was going to be a no show or anything from not paying/setting up
I woke up this morning to an offline from the other organiser.....
I have half a mind to be like wow ok not cool. replace me. thanks anyway bye
Clearly there is no communication between the two organisers
holy hell now i want to know who that is so i never ever join that event
also honestly i would say bye, that's incredible rude
I would too but the items are so damn specific for the theme that I don't think I would sell much outside of the event which is why I'm on the fence about it
ah yeah i guess if you have already put in the time and effort might as well do it.. but jeeze...
I'm more inclined to just do this event and sit and hold my tongue and then afterwards send them feedback on why I won't be returning OR encouraging anyone I know to join their event
I’d do that last thing. And perhaps suggest that they talk to each other. Maybe even reply to whoever that was and say that you informed their business partner on whatever date it was... let them work it out
yeah I did. Took all my self control not to be like OK, back the fuck up...lol. But I just said that I was not ok with the tone implied in the IM and gave her the date and time that I contacted the other one
Good. You have every right to defend yourself
wow that was.... wow. but Nat is right. I'm sorry someone was so rude to you
I think some organisers just take the "it's just a game' route and don't realise that yes it may just be a game but they are running a business and some people use SL as their RL income so for them it VERY much a business
and when you are running a business, you definitely don't speak to your customers like that
AroraZanzibar: honestly...i've had this sort of thing happen to me a lot. i'll tell the person who appears to be the organizer/my main contact about a thing and get a reply that "oh that's ok" (usually minor deadline extensions or the "tell us x before y date so we know") things...and then someone who appears to be more "working for" them keeping track
of stuff doesn't get the note and they come out belligerent about it. i usually reply with a "hey i talked to other person and they said it's fine" and get a "...oh, sorry" in response. communication and keeping everyone on the same page seems to be a problem with a lot of events.
wow I must be lucky. Haven't ever had this. The person who was rude to me was online when I replied and they never even said "oh sorry" or anything pfft
o.o i have never encountered anything like that either
AroraZanzibar: the "oh sorry" only sometimes happen. sometimes they just ignore you
i think the main problem is that events have started "hiring" people to "work for" them. if you don't actually make sure everyone knows wtf is going on with every part of it, they can get out of hand with their own responsibilities and not know when it's already been taken care of over their heads
I get some sass with shared account events. I've been asked to fill in after the last day of setup with an extension for filling in, then someone else using that account comes at me for not making the deadline I was brought in after. Not in that tone though. Ick
Event communication is so easy, though. You make a spreadsheet in Google Docs. You keep notes in the spreadsheet. Everyone can check the spreadsheet. There is no excuse for this.
they just got back to me -
[00:21:21] organiser: Since I tried to get in touch to you since he 31th I had to use a harsher tone. I apologize for it since, for what can i understand, it's a miss-communication with 'other organiser'. Will get in touch with her on that matter.....
Again, I'm sorry, didn't knew about it otherwise I wouldn't have come that harsh. If it happens again, please, leave me a message or NC so that i don't repeat the same mistake.
soooo lets put this on me and make it my responsibility to let you know that I have spoken with the other person so that you don;t get angry with me again......yeah how bout no
Oh those quotation marks. Were those to censor by you or from the staff?
me, I took out their name
I'm just irritated that I was offline for a few days sick, there's nothing anywhere that says who to contact so I spoke to the one that was online. but yet this one is telling me to let them know as well. Like it's my responsibility to contact every member of staff so that they don't fuck up and speak like an asshole to someone because they can't organise
themselves
also no there is no reason to get a "harsher tone" they just want to be rude and try to cover it... real life happens, what if you had fallen ill? or had a family member die? I couldn't fathom talking to someone like this person did...
it's unfortunately very common that people get defensive when they make a mistake, and try to make it not their fault, instead of taking responsibility for it. however, it doesn't make one want to work with them when they do such a thing.