hey everyone my day started with an email whose first line is "hi girls this is V aka Valentina Psychic Medium Valentina" so you can imagine how this is gonna pan out for me
and i just pissed away an hour on the phone helping grouchy customers who kept asking me questions i don't know answers to i've only worked here for a week i don't have encyclopedic knowledge of our lipstick line 😭😭😭
true story. luckily i was informed by the boss i'm not even supposed to be taking those calls and just take a message because she wants to deal with customers