I contacted Amazon and told them the problem.
After, mind you, wrestling with their automated program which has no option for "The package is empty, I can't rETURN ANYTHING"
The customer service associate, after talking to me, goes
"Since you're a valued customer, we won't ask you to return the item -"
THERE IS NO ITEM THAT IS THE ENTIRE PROBLEM
Me: "I mean. Good? Because I can't ship nothingness, Nietzsche."
And the mind-blowing thing is, I didn't want a refund. I wanted the ITEM
but that was not an option
This is the second time I've had a problem this week.
get ur shit together, zon
The first time, they delivered my package to the wrong house, who knows which house, it wasn't my doorstep in the picture
and the response was "It may still be out for delivery! Give us 24 hours!"
"give us 24 hours to concoct a reason why it's not our fault"
I ended up calling and the guy took twenty minutes to issue me a refund.
granted i don't think that was his fault; I think they have to get supervisor permission to issue refunds instead of gift cards.
in any case this on top of just generally feeling crummy and sad :c
no real reason to be feeling that way; a lot of people have been reaching out and really nice to me lately. But. You know. Emotions.
it's so weird that there's not an option for "okay but seriously just send me the thing?"
yeah, I don't like having to go through the labyrinth to contact an actual person
i am content dealing with the machine, as long as the machine can fix my problem
messed up deliveries like that are definitely a big mood sink