I will say, the nice thing about people shopping from home more often, my grocery store now can do chats to the person who's shopping. So instead of generic 'replace x with y', you can be more specific about what you want and what to do if they can't find it.
FUN. (Not terrible, just annoying). My email notifications for prescriptions are going to the wrong person. A person I know, at least, but still the wrong person.